Hi Abhay,
First of all sorry for any inconvenience caused. We see that you have created a support topic on this issue here in www.remarpro.com forum and our support team seems to be following and replying you on the possible solution. Different sites have different setups and different plugins installed so sometime issue might arise. No plugins are 100% error-free. We are open to all kind of suggestions from our users. If you are still having issue then we request you contact us directly here https://wpeverest.com/contact/ so that we can further look into the issue.
Giving one-star review for the plugin just because you have a minor issue doesn’t justify the rating. It would have been a different case if we didn’t follow up on your support request or replied to you back. However, that’s not the case. We found out our support team indeed replying to your support query and trying to resolve the issue. If you could provide a lit bit of more information to the issue we will find out the issue and resolve it.
We sincerely request you to reconsider your rating as we think for all the features we provide for free, dedicating our time and support for free we deserve better than that. I request you to reconsider the rating and contact us directly contact us via the link provided above so that we can resolve this issue if there is any.