[VERSION_MISMATCH] when syncing

  • Resolved beyondsm

    (@beyondsm)


    3 years, 7 months ago

    I am trying to sync my products from WooCommerce to Square but am receiving the following error:
    Failed step cycle: upsert_categories (6.94s) – [VERSION_MISMATCH] Object version does not match latest database version.
    I have WooCommerce-Square/2.5.3 and (WooCommerce/5.6.0; WordPress/5.8) All plugins are up to date.

    I have seen one other post regarding this error relating to versions of plugin but no overall solution. IF its a case of installing an older version of the plugin can you let me know which version?

Viewing 1 replies (of 1 total)

  • Hi @beyondsm

    In order to try to rectify this, could you please disconnect the Square plugin from your store temporarily.

    Once that is done, please use the Regenerate product lookup table for WooCommerce plugin to regenerate your product lookup tables (or manually setup your own corn job if you are able to).

    Once the cron job has run using this plugin, you can enable the Square plugin again and reconnect Square to your site.

    You can then run a test of editing a product’s inventory in your WooCommerce dashboard, and there should be sync that will run within a minute of the change to update in Square.

    You will need to hard refresh your browser when checking if the sync is working in Square (to ensure that you aren’t seeing a cached version of the page).

    I hope that this helps. Please let us know how it goes ??

    • This reply was modified 3 years, 7 months ago by Joash.
Viewing 1 replies (of 1 total)
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