• Resolved Alex Volkov

    (@vol4ikman)


    Hello guys. I am using your plugin @version 10.2.17, and it works fine.

    But, when I try to upgrade to the latest version, all leads after submission come to HubSpot within a delay of 15-20 minutes… Have you made changes in the API call or something? Because in the 10.2.17 version, all leads come immediately…

    I check the change log:
    = 11.0.36 (2024-04-09) = * Refactor connection function and add extra leadin config
    = 11.1.3 (2024-04-17) = * Optimize metadata update on connection
    = 11.1.18 (2024-05-30) = * Add default value in connection process

    Can you please provide more details about difference between version? What does it mean “Refactor connection function & Optimize metadata update on connection”?

    Thanks

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  • Plugin Support harthur90

    (@harthur90)

    Hi @vol4ikman, Thanks for your message

    We did not change anything on the API responsible for collecting submissions, a delay could be caused if a user has many non-hubspot forms.

    Related to the change logs, we use the term connection to refer when a user is connecting their HubSpot account to a WordPress instance and does not have relation with Form data collection

    Let me know if this anwser you question and if you require further assistance

    Best regards

Viewing 1 replies (of 1 total)
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