Version 9.0 lots of errors

  • Resolved mdumas

    (@mdumas)


    9 months ago

    This is the repeating error for WooCommerce which is running WP version 6.5.4.
    ?
    | woocommerce? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?| active? ?| none? ?| 9.0.0? ? ?|
    | woo-update-manager? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? | active? ?| none? ?| 1.0.3? ? ?|
    | woocommerce-order-status-control? ? ? ? ? ? ? ? ? ? ? | active? ?| none? ?| 1.16.0? ? |
    | woocommerce-product-page-builder? ? ? ? ? ? ? ? ? ? ? | inactive | none? ?| 2.8.1? ? ?|
    | woocommerce-smart-coupons? ? ? ? ? ? ? ? ? ? ? ? ? ? ?| active? ?| none? ?| 9.4.0? ? ?|
    | woocommerce-gateway-stripe? ? ? ? ? ? ? ? ? ? ? ? ? ? | active? ?| none? ?| 8.4.0? ? ?|
    | woocommerce-subscriptions? ? ? ? ? ? ? ? ? ? ? ? ? ? ?| active? ?| none? ?| 6.4.0? ? ?|
    | woocommerce-xero? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? | active? ?| none? ?| 1.8.6? ? ?|
    | woocommerce-zapier? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? | active? ?| none? ?| 2.10.1? ? |
    | woocommerce-product-bundles? ? ? ? ? ? ? ? ? ? ? ? ? ?| active? ?| none? ?| 7.1.2
    ?
    [20-Jun-2024 15:24:12 UTC] PHP Warning: Undefined array key “aria-describedby_text” in XXXXXXX/wp-content/plugins/woocommerce/templates/loop/add-to-cart.php on line 40

    The site became completely unstable and the error log file grew about 20 MB overnight with this error repeated over and over. We had to rollback to the last version.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi there @mdumas,

    Thanks for reaching out.

    I’m sorry to hear you’ve been facing errors after updating WooCommerce to the latest version.

    We’ve had several cases of users having this issue fixed by having to uninstall the WooCommerce plugin and install a fresh installation of WooCommerce version 9.

    Here are the steps you can try:

    1. Create a backup of your site.
    2. Uninstall the WooCommerce plugin and delete it.
    3. Download a fresh zip of the WooCommerce version 9.
    4. Upload it in your dashboard and install it.
    5. Check and see if the issue persists.

    Let us know if this helps.

    SteveHale

    (@stevehale)

    @mdumas

    What @ckadenge says is correct but we found that actually uninstalling the WC plugin would not work as the “delete” option was greyed out.

    To solve this we had to rename the folder in wp-content/plugins/woocommerce to something like woocommerce_do_not_use.

    This allowed us to delete the plugin, then re-install it.

    We found that no data was destroyed, but back up, just in case.

    We did all this in the WP dashboard, apart from the FTP stuff of course. If you have cPanel you can do this in the File Manager.

    Steve B

    structuraldetails

    (@structuraldetails)

    Just wanted to share this,

    I deleted the line of code on line 40 from the said file, in ( PLUGINS>WOOCOMMERCE>TEMPLATES>LOOP>add-to-card.php ) which is the one that is throwing the errors and the errors stopped. The site is working without any issues.

    Plugin Support omarfpg a11n

    (@omarfpg)

    Hi @structuraldetails,

    Thank you for sharing with the community. However, please keep in mind doing changes directly on the source code of plugins or themes isn’t advised, as said changes would be lost on updates.

    I understand you made this as a contingency, but I’m just making sure to share the general good practice to follow!

    Regarding the error in question, this most likely is a compatibility conflict with the theme you’re using if it overrides some of the necesssary cart / checkout templates. @mdumas can you please try this with a default theme like Storefront or Twenty Twenty-Four and see if the problem persists?

    Thanks!
    -OP

    Plugin Support omarfpg a11n

    (@omarfpg)

    Hi there @mdumas ?? ,

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.

    All the best,
    Omar

Viewing 5 replies - 1 through 5 (of 5 total)
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