version 6.2 cant change supprort staff agent

  • Resolved landmanua

    (@landmanua)


    10 months, 4 weeks ago

    Hello, after updating to 6.2 I can’t chose another support staff agent, when I typing name of another stuff agent it doesn‘t show anyone oin list

    • This topic was modified 10 months, 4 weeks ago by landmanua.
    • This topic was modified 10 months, 4 weeks ago by landmanua.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Jawad Ahmed

    (@jawada)

    Hi @landmanua

    Thank you for reaching out to us regarding the issue with selecting another support staff agent after updating to version 6.2.

    I have tested this functionality on my end, and it appears to be working as expected. This leads us to suspect that there may be a conflict with another plugin on your site.

    Could you please try deactivating your plugins one by one and checking if the issue persists? This will help us identify if there is indeed a conflict causing the problem.

    If you continue to experience difficulties, please let us know, and we’ll be happy to assist further in resolving this issue.

    Best regards,

    Thread Starter landmanua

    (@landmanua)

    hello, 6.2.1 resolved this problem, thx

Viewing 2 replies - 1 through 2 (of 2 total)
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