Version 6.2.9 breaks Divi Builder

Hey @alexandrefp,

Thank you for reaching out to us with your issue. We will test replicating this and fix any existing issues here. For now, could you please test going to Instagram Feed > Settings > Advanced and enable AJAX Theme Loading Fix? In some cases, Divi has issues properly loading the JavaScript required to display the plugin. We have previously resolved this, however there might be a change in Divi requiring us to adjust here.

Many thanks,
Joel

Het Joel,

Thanks for the fast answer.
Unfortunately, I tried to perform the suggested configuration of enabling AAX in the path:

Instagram Feed > Settings > Advanced and enable *AJAX Theme

But it didn’t work, the Infinite loading continues.
After enabling the option, I also performed the following steps:

1 – I cleared the page and browser cache
2 – I restarted the PHP and NGINX service

Thanks in advice!!!

Hey @alexandrefp

Thanks for testing that. Could you please reach out to our support team directly using our support form here? If so, please include the System Info found in the Instagram Feed plugin’s “Help” or “Support” section. If you can also include a link for access to the site using our Secrets site, this would help us in troubleshooting the issue here. Note: do not post System Info or link the Secrets site here on the forums.

Many thanks!

Hey Joel,

Have filled the support form now, thank you for your help!!!

Regards!!!

Hello,

I got the same incompatibility problem with Divi on two different websites of my clients. The Divi builder doesn’t open. I had to rollback them to version 6.2.8 of your plugin to resolve the issue.

Can you fix it in your next update ? Thanks.