Version 6.0.3 of The Events Calendar breaks the layout

Hi @ralf58

Thanks for reaching out, I’ll be happy to help!

I apologize for the inconvenience that you’ve run into here.

I suggest running the tests on a staging version of your live site, so it will not adversely affect your live site. Here’s our resource on how to create a staging site https://theeventscalendar.com/knowledgebase/k/creating-and-using-a-wordpress-staging-site/

Once you’re there, you could try the following:
1. Can you temporarily switch to the twenty Twenty theme and see if that resolves the issue, please?
2. Can you try switching the template that is utilized in your Events > settings >display > template.

Hello Chika,

the error does affect my live website, but this is currently not visible because I reversed the update of the event calendar.
Even with a second installation of the update, the error appeared both in the dashboard and on the live website and the live website was not usable.
For the time being I will not install updates, the preparations for the staging version are underway, I will get back to you then.

Hi @ralf58, I see, although we are compatible with different themes, there are a couple that needs customization on the user’s end.

I’m curious, could you interchange the settings under Display → Default stylesheet used for events templates and Events template? Head over to Events → Settings → Display and try different settings for the page template.

See if that makes a difference and make sure that any template is not causing the issue.

Please do keep us posted.

Best,
Abz

Hi,
I currently use “Tribe Event Style” to display the events. Preparations for a test environment are currently underway. As soon as a test environment is possible, I will make changes for the events calendar and will only then apply the updates for Events Calendar and Pro, because I don’t want to experience the chaos described above again.
Ralf

Hi @ralf58, thanks for sharing more information here. Yes, we highly recommend having to test it on a staging site and keeping a working backup of your website.

Also, since you have an active license, we’d like to take a closer look at this issue here for us to help you better, please open a Support Ticket on our Help Desk. Also, for us to follow WordPress Forum Guidelines regarding premium users.

One of my colleagues will be with you shortly. We look forward to helping you out with this one.

Hang in there.

Best,
Abz

Hi @ralf58,

We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.