• Dominik Kozmáli

    (@dominokozmali)


    I had to downgrade to the version 5.1.5 which did not have the problem with loading images and their animation on mouseover. I noticed this error now when I updated from version 5.1.5 to version 5.2.4.

    The problem is best seen on these pages (where there are multiple images and they have an animation effect when you hover over them):

    https://www.kozmali.sk/knihy

    https://www.kozmali.sk/technika

    But as I mentioned above, I downgraded the plugin to version 5.1.5 where the problem did not occur, so I don’t know if you will be able to test it.

    If not, let me know and I will update your plugin to the latest version 5.2.4 so you can see the problem manifesting itself with your own eyes.

    Thank you for resolving the issue.

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support Naimur Rahman

    (@naimur444)

    Thanks for the feedback. To fully investigate the issue and provide a proper solution, we kindly ask you to do the following:

    1. Update the plugin to version 5.2.4 temporarily so we can observe the issue in action.
    2. Provide any browser console errors you might see when the problem occurs.
    3. If possible, share a screenshot showing the issue.
    4. How did you measured the issue (did you notice any specific differences in image behavior or animation timing?).

    These details will help us address the problem more quickly.

    Thank you.

    Thread Starter Dominik Kozmáli

    (@dominokozmali)

    Hi @naimur444 I updated the plugin to latest version 5.2.5 for you and I’m leaving it in this version all day today so you can see how the error with slow animations on the images manifests itself. It can be best seen on the site: https://kozmali.sk/knihy

    I also recorded a video of how it looks OK when using version 5.1.5 – video: https://www.kozmali.sk/wp-content/uploads/2025/01/OK-5.1.5.mp4

    And how it looks NOT OK and slow when using version: 5.2.5 – video: https://www.kozmali.sk/wp-content/uploads/2025/01/NOT-OK-5.2.5.mp4.mp4

    I couldn’t display the browser console errors, maybe that won’t be a problem. I think those two videos could be sufficient.

    Sincerely
    Dominik

    Thread Starter Dominik Kozmáli

    (@dominokozmali)

    Hi @naimur444 , did you manage to get to this issue and check it? I left the plugin in the latest 5.2.5 installed on the site so you can see how the error manifests itself.

    Thread Starter Dominik Kozmáli

    (@dominokozmali)

    Hello, @naimur444 did you do anything about it, did you look into the problem? Or did you just ignore it?

    Because I have provided you with everything you wanted and demanded from me.

    Plugin Support Naimur Rahman

    (@naimur444)

    Sorry for the delay in getting back to you. We checked your site and tried to replicate the issue, but we were unable to reproduce it on our end. Could you please try clearing your website and browser cache? You can also try loading the dark mode scripts in the footer by navigating to our Performance Settings.

    Let us know if the issue persists so we can further assist you.

    Thread Starter Dominik Kozmáli

    (@dominokozmali)

    Hi @naimur444

    yes, that’s why I reverted to version 5.1.5 in the meantime, that’s why you couldn’t replicate the problem. Now I will put there the latest version of the plugin 5.2.6 so you can test it. I also cleared the web cache so you can test it. I will leave the new version 5.2.6 on the website until Tuesday, February 18. so that you can test it and have enough time to do so. Thank you. Sincerely, Dominik Kozmáli

    Thread Starter Dominik Kozmáli

    (@dominokozmali)

    Sorry to February 19.

    Thread Starter Dominik Kozmáli

    (@dominokozmali)

    How long do you need to have the new, poorly working version 5.2.6 of the plugin uploaded to my site so you can test it? Because I’m putting back the old, well-working version 5.1.5 of the plugin again when you didn’t reply to me. And overall, I’m considering switching to a completely different dark mode plugin, because yours often has problems after every update…

    Plugin Support Toukir Hossain

    (@toukirwpdev)

    Sorry for the delay. We’re aware of the performance issue in the latest version, and our development team is already working on improvements. A fix will be released soon. In the meantime, if the previous version was working well for you, we recommend using it for now. We’ll keep you updated and would love to hear your feedback once the update is available.

    Thread Starter Dominik Kozmáli

    (@dominokozmali)

    Ahoj, @toukirwpdev Thank you for contacting me and letting me know, when a fix is ??available, will you please write to me here in this thread so I can test it? And give you another chance.

    Because I’m mainly interested in solving the problem I wrote about higher in this thread and also the fact that on mobile the top menu does not darken when scrolling but remains white.

Viewing 10 replies - 1 through 10 (of 10 total)
  • You must be logged in to reply to this topic.