Version 4.0.7 install broke plugins page

Hi,

We have received your query and it is now being processed. We will get back to you on this forum as soon as we can.

Regards,
BestWebSoft Support Team

Hi shawaj,

We kindly ask you to create a private ticket on our support forum https://support.bestwebsoft.com/. In this ticket, please specify if your website is a multisite, and a WP version.

Please provide System status as well. Instruction – https://docs.google.com/document/d/1Wi2X8RdRGXk9kMszQy1xItJrpN0ncXgioH935MaBKtc/edit

Also, when creating a ticket, please add a link to this post, so that we could recall the problem immediately.

Regards,
BestWebSoft Support Team

It is 4.0.1 WordPress and not multi site

Hi shawaj,

Thank you for the information. We have installed our Captcha version 4.0.7 on WP 4.0.1, yet the problem was not reproduced.

That is why we ask you again to create a private ticket on our support forum https://support.bestwebsoft.com/. In the ticket, please provide your system status. Instruction – https://docs.google.com/document/d/1Wi2X8RdRGXk9kMszQy1xItJrpN0ncXgioH935MaBKtc/edit

Also, when creating a ticket, please add a link to this post, so that we could recall the problem immediately.

Regards,
BestWebSoft Support Team

thanks for your help and responses, but I have got it to work now by doing a manual install of the new version.

Thanks

Hi shawaj,

You are welcome! We are glad that your problem has been resolved. Please feel free to contact us with any questions in future.

Regards,
BestWebSoft Support Team