Viewing 13 replies - 1 through 13 (of 13 total)
  • Hi astreetweb try the following URL.

    Thank you

    Thread Starter asw

    (@astreetweb)

    Hi, thanks for the reply. Actually, that is the first thing I tried. I have these settings:

    max_input_vars 3000
    memory_limit 256

    My server does not have Suhosin

    I don’t get error message; in fact, it says settings saved. Except nothing gets saved.

    I was wrong about previous version too, sort of. After reverting, I was able to save settings once and export settings once, but cannot save or export again . So I am not sure if this is related to version or something else. I will try installing even earlier version.

    Hi did you by any chance upgrade any of your other plugins?

    Thread Starter asw

    (@astreetweb)

    Probably. I did try deactivating all other plugins. It did not help. I did try downgrading to 4.0.26 but that did not help so I think this is not related to version.

    I do have 2 forms, one of which is quite large. I haven’t had this problem before with this plugin but usually only set up simple forms with a few fields.

    I don’t know what else to try.

    Can you test a different browser? Have you been in contact with your host and asked them if they have made any changes to your server? Did you update your theme?

    Thread Starter asw

    (@astreetweb)

    I tried in different browser; no change. I don’t think it is host as I can save form changes on other sites, no problem. No, the theme is the same.

    I think it is related to the long form – it has 62 fields.

    You might like to create a support ticket. @mike Challis the developer will look into your issue.

    Regards

    Thread Starter asw

    (@astreetweb)

    Thanks for your suggestions.

    Thread Starter asw

    (@astreetweb)

    Ok. After testing, this is what I found is happening.
    I had redirect to another page and captcha both enabled.

    After entering 56 fields, redirect to another page disables itself.

    If I make one more field (57), captcha disables itself.

    I can add more fields and make other changes but cannot re-enable captcha or redirect.

    If I delete field 56 and 57, then I can re-enable both captcha and redirect.

    I cannot export form settings. I am not sure when this function stopped working.

    Weird.

    Yes it is very strange what is happening with this function not working correctly in your website. However only @mike Challis the developer can help you with your issue.

    Kind regards

    Thread Starter asw

    (@astreetweb)

    I have found solution which worked for me. Indeed max_input_vars setting needs increase but you need to put php.ini file in wp-admin directory. This is what worked for me.

    Create new file.

    Put this code in it:

    max_input_vars = 6000

    Save file with name php.ini

    Upload to wp-admin directory.

    I hope this helps someone else with same problem.

    That is great news ?? I am glad you found a solution and you also published it here for others to see.

    Can you mark this support thread as resolved.

    Thank you

    Thread Starter asw

    (@astreetweb)

    resolved

Viewing 13 replies - 1 through 13 (of 13 total)
  • The topic ‘Version 4.0.32’ is closed to new replies.