• Resolved Andrew Comb

    (@tecazwebdev)


    This plugin has been working fine for some time, but for some reason, it started adding 20-30% to all products using the WPC Composite products for WooCommerce.

    Even disabling all rules (we only had one rule!) it still added the money to the products.

    Disabling the plugin fixes the error (How we have left it). Rolling back to 4.7.1 also fixes the issue, and it works as it has always worked. It is working fine on our other e-commerce website, and we use some composite products on that site? It could be a third party plugin causing incompatibilities?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Andrew Comb

    (@tecazwebdev)

    Ok I have managed to spin up a development copy of the site, and done some testing using the debug tool, It looks like I was in error, and it’s Not ‘WPC Composite products which are in error’, after all, but another plugin “WooCommerce Chained Products” which is available through the Woo Store.

    What appears to be happening is as follows:

    Chained products are added to to the basket (invisibly), these are all the products which come with the products we sell, they have prices, but are supposed to be ‘free’ to the customer, as it is a bundle of items.

    In both 4.7.2 and 4.7.1 of your plugin, it ‘sees’ the items, as items, with their pricing, but in 4.7.2 it adds the price (incorrectly) of the items, and in 4.7.1, it does not add the prices (correctly)

    If you wish to have admin access to our development site to figure out how, we are happy to assist. I also captured the json files, but all it’s really showing is that on the working version, the product line the “line_subtotal” and “line_total” have values in them vs not having values in them, and not really showing why it’s happening?

    Plugin Author algol.plus

    (@algolplus)

    Hello @tecazwebdev

    Can you submit json file as new ticket to https://algolplus.freshdesk.com/ ?

    But we already have some pending tasks, so I can’t promise quick results.

    Thread Starter Andrew Comb

    (@tecazwebdev)

    Many thanks for getting back to me, I’ve sent all the relevant logs etc over! ??

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Version 4.7.2 Stopped Working with WPC Composite Products’ is closed to new replies.