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  • Plugin Support Saiful Islam

    (@saifislam01)

    Hi @markwaters-1,

    Thank you for reaching out and sharing the details along with the screenshot. I understand that you’re experiencing a layout issue after upgrading the WP User Frontend plugin to version 4.0.11, particularly when comparing the editor and preview to how the form looks on your live site.

    It seems that something may have changed between version 3.6.9 and 4.0.11, affecting the frontend rendering of the form. This could be due to various reasons such as theme compatibility, custom CSS, or changes in how the plugin handles certain elements in the frontend.

    Here are a few steps to help troubleshoot and resolve the issue:

    1. The upgrade might have caused a conflict with your current theme. You can try switching to a default WordPress theme (such as Twenty Twenty-Three) to see if the issue persists. If the layout looks correct with the default theme, it could indicate a theme conflict.
    2. Deactivate all other plugins except WP User Frontend and check if the issue persists. If the form appears correctly with other plugins disabled, re-enable them one by one to identify any conflicting plugins.

    If you are still having the problem, then kindly contact through the website for further assistance.

    Regards!

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