Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Yann

    (@ymichel)

    Hi Austin,

    could you please provide some more detail? is there any error message in the logs?

    Otherwise it is hard to guess what causes the issue.

    Describe the bug
    A clear and concise description of what the bug is.

    To Reproduce
    Steps to reproduce the behavior:

    1. Go to ‘…’
    2. Click on ‘….’
    3. Scroll down to ‘….’
    4. See error

    Expected behavior
    A clear and concise description of what you expected to happen.

    Screenshots
    If applicable, add screenshots to help explain your problem.

    Desktop (please complete the following information):

    • OS: [e.g. iOS]
    • Browser [e.g. chrome, safari]
    • Version [e.g. 22]

    Smartphone (please complete the following information):

    • Device: [e.g. iPhone6]
    • OS: [e.g. iOS8.1]
    • Browser [e.g. stock browser, safari]
    • Version [e.g. 22]

    Additional context
    Add any other context about the problem here.

    Plugin Author Yann

    (@ymichel)

    …and please also provide the following:

    WordPress (please complete the following information):

    • PHP Version
    • WordPress Version
    • WordPress Theme (active)
    • WordPress Plugins (additionally installed)
    Plugin Author Yann

    (@ymichel)

    Hi again,

    Unfortunately, you did not reply. Consequently, I can hardly support your issue here as much as i would want to.

    Please come back to this issue and provide the above information so that I can try to fix whatever causes your issue.

    BR,
    Yann

    Plugin Author Yann

    (@ymichel)

    Well, since I did not receive any information from you, I either assume the issue is gone or that you are no longer interested in solving it due to inactivating it. Consequently, I will mark this inquiry as resolved. In case you would want to continue by supporting me, feel free to re-open it.

Viewing 4 replies - 1 through 4 (of 4 total)
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