• Resolved cbm007

    (@cbm0109)


    Hey,
    as on the link seen, the Carousel widget doesn’t work. I didn’t really change something special on that site, I don’t know. There is also an other domain where the widget also doesn’t work. I tried to use the “ProductAd” Template and that works just fine.

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Which one doesn’t work?

    I *do* see a ProductCarousel on your website (with 7 items in it):

    • This reply was modified 7 years, 1 month ago by superninchen.
    Thread Starter cbm007

    (@cbm0109)

    hmm that’s weird. Because it doesn’t work on my Android phone (Chrome Browser) and neither it does on my computer. I tried Firefox and Chrome. I just see all the products like in a big list but not in a Carousel.
    https://picload.org/view/dadgidai/salzlampen.jpg.html

    Sorry I don’t know how to inbind a picture in this Forum

    • This reply was modified 7 years, 1 month ago by cbm007.
    • This reply was modified 7 years, 1 month ago by cbm007.

    Do you have a caching plugin in place? Try clearing the cache and reload the page.

    Also, what other plugins do you have that display additional content such as ad banners?

    When I entered your site, my browser warned me that it had blocked 3 ad elements. Try disabling that temporarily and see if it interferes with the display of the AALB plugin.

    Thread Starter cbm007

    (@cbm0109)

    Yes I have a caching plugin. I already cleared the cache but that didn’t change anything..
    My Browser Adblock also shows me 2 blocked ad elements, but i have nothing on that page. There are only Amazon Affiliate links that were inbound by me.

    dani3lw

    (@dani3lw)

    Same problem. I have over 100 pages of Amazon carousels coding, they use to work. Now I am having all sorts of problems.

    Need assistance asap.

    stellamaris5

    (@stellamaris5)

    Same issue here, all latest versions and the images don’t display (or not all of them). This has been the case since all versions of the plugin and has never been fixed. I don’t have a cache plugin.

    dani3lw

    (@dani3lw)

    Hey is this problem going to be fixed? Big issue here.

    Plugin Author Amazon Associates Link Builder

    (@amazonlinkbuilder)

    Dear Users,

    Sincere apologies for the delay. Please clear cache of your browser, Caching plugin and CDN(if applicable). If that doesn’t help, please share the following details to allow us to debug the issue:
    1. WordPress version
    2. PHP version. You can use plugins like Display PHP version for the same.
    3. Is the issue on specific browser or all browsers. May you please share the browser version?
    4 Operating system version on which issue being faced(i.e. which version of windows, Linux or macOS are you using?)
    5. PHP error logs if any
    6. Shortcode used by you. You can remove store-if from shortcode before posting it here.
    7. Is the issue with default Product Carosuel or custom template. In case custom please share the custom template
    8. List of plugins installed on your system.
    9. Please share screenshots of the not working Product Carousel template. You can upload image to third-party cloud like google drive or Dropbox and share the link here. Else provide the website link where you are facing the issue.
    10. Browser console log error at the time of loading Product Carousel template. Steps to get console logs:

    • Open the Console window in Chrome using Ctrl + Shift + J (or Cmd + Opt + J on Mac) Follow this for reference
    • Hit the Search button and check the console log errors
    • Send the console logs as it is. It’s better a if you can send screenshot of complete console log errors.
    dani3lw

    (@dani3lw)

    Rather than providing that information publically; is there any way I can provide you my WordPress login details privately? Then afterward you can provide all the details you need (screenshots) to help all other users.

    Regards.

    I can provide my email. Go from there.

    Plugin Author Amazon Associates Link Builder

    (@amazonlinkbuilder)

    Please send the details to [email protected] and mention this forum link in your mail

    dani3lw

    (@dani3lw)

    Hello,

    Just letting you guys know.

    The carousel is now working correctly on my site. I believe the problem is simply plugin complexity. I had plugins installed that were there to make the site load faster, CSS plugins, jetpack, etc. Too many plugins can cause more risk of this happening.

    Once I deactivated all plugins then re-activated only the plugins I needed; one by one, the carousel starting working correctly, the site got lighter and loads much quicker also.

    Conclusion: Other plugins will most likely be your main problem for this issue. Move them around, and see which ones will work for this plugin. The plugin itself is working fine.

    I would guess though, seeing that Amazon actually has this plugin on the amazon associate account.

    Regards,

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘Version 1.5.4 Carousel does not work’ is closed to new replies.