Version 1.0 broke site email, perhaps conflict with other plugins

  • Resolved austenite

    (@austenite)


    3 years, 12 months ago

    Hello,

    I have auto-updates enabled for plugins, and a few days ago the last email sent from my site was a notification that Check & Log Email was not up to date. (Version 1.0).

    Since then, my site could not send any emails – order confirmation, contact form, etc. Disable Check & Log Email plugin, all works again.

    Had been working perfectly, but Version 1.0 may have conflict with other email plugins I have installed: WP Mail SMTP and WP Mail Log.

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hello @austenite,

    Thank you for reaching out and letting us know about this!
    We are investigating this now and will reply here as soon as we have something.
    Please bear with us for a few hours.

    Warmly,
    Mihaela

    I got the same issue with a woocommerce store – deleted the plugin and emails sent correctly again.

    Same here. All email body stopped working since this plugin updated.

    Hello, I can also confirm this. The automated update that occurred on 2020-11-25 caused the following error to come up in my installation, breaking any email functionality:

    [02-Dec-2020 06:00:11 UTC] PHP Fatal error:  Uncaught Exception: The message is not valid because it contains no message or html field. in /home/username/public_html/wp-content/plugins/wp-mail-logging/src/WPML_MailExtractor.php:37
Stack trace:
#0 /home/username/public_html/wp-content/plugins/wp-mail-logging/src/WPML_MailExtractor.php(19): No3x\WPML\WPML_MailExtractor->extractMessage(false)
#1 /home/username/public_html/wp-content/plugins/wp-mail-logging/src/WPML_Plugin.php(214): No3x\WPML\WPML_MailExtractor->extract(false)
#2 /home/username/public_html/wp-includes/class-wp-hook.php(287): No3x\WPML\WPML_Plugin->log_email(false)
#3 /home/username/public_html/wp-includes/plugin.php(206): WP_Hook->apply_filters(false, Array)
#4 /home/username/public_html/wp-includes/pluggable.php(182): apply_filters('wp_mail', Array)
#5 /home/username/public_html/wp-content/plugins/wp-mail-smtp/src/Admin/Pages/TestTab.php(172): wp_mail('[email protected]', 'WP Mail SMTP: H...', '\t\t<!doctype htm...', Array)
#6 /home/username/public_html/wp-content/plugins/wp-mail-smtp/src/Admin in /home/username/public_html/wp-content/plugins/wp-mail-logging/src/WPML_MailExtractor.php on line 37

    It seems to be interfering with the latest version of “WP Mail Logging by MailPoet” plugin. Disabling either plugin prevents the error from happening and allows the emails to be sent successfully, however the logging functionality is important for me, so I have disabled the “Check & Log Email” plugin until this gets fixed.

    Hi guys!

    Thanks a bunch for your feedback and your patience while we worked on this.
    We just released an update addressing this. Please update and it should fix it.

    Warmly,
    Mihaela

    I confirm it works fine with the latest version, with both plugins enabled.
    Many thanks for the support!

Viewing 6 replies - 1 through 6 (of 6 total)
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