Verify users not available

Site Reviews never had a “verify user” feature, I’m not sure what you mean by that.

If you are referring to being able to manually verify a review from the WordPress Admin, that feature was disabled in favor of the new “Request Verification” setting.

Previously you were able to mark a review as “verified” from the WordPress Admin, but that made the verification system pointless.

In WooCommerce, a “verified owner” label is added to the reviewer’s name if they purchased the product that was reviewed. You can’t add this label manually as it defeats the purpose of a “verified owner” label.

When the “Request Verification” setting is enabled, Site Reviews will automatically send a verification email to the person who submitted the review. Once they click the verification link in the email, their review will be marked as verified.

However, if you are still convinced that manual review verification is needed on your website, you can re-enable it will a code snippet as explained on the Site Reviews > Help & Support > Hooks page.

And to further clarify: Review verification is different from review approval.

1. When a review is approved it becomes visible on your website (it’s like publishing a Post).
2. When a review is verified, the review displays a green verified checkmark next to the reviewer’s name.

The new “Request Verification” setting sends an email to people after they submit a review asking them to to verify their review.

Verifying a review has nothing to do with review approval. If someone verifies their review while it is unapproved, the review will become verified but it will remain unapproved until you approve it.

Hello and thank you for your prompt response.

What I mean is that with the last update, I have lost the ability to click on the verified review icon that appeared in the reviews list of the previous version. You can’t click on that icon anymore, nothing happens. The only solution for me is to go back to the previous version. Do you have any suggestions to make this option enabled in the latest version of the plugin?
So, with this update, the administrator no longer has the possibility to verify the review (not approve) as it was done before? Thanks in advance.

However, if you are still convinced that manual review verification is needed on your website, you can re-enable it with a code snippet as explained on the Site Reviews > Help & Support > Hooks page.

OK, thanks for your clarifications. It already works perfectly

I have the same issue, and in theme twenty twenty three I cannot add a functions.php. My client needs to verify the reviews manually

Update: I managed to rollback to version .10 and it worked

• This reply was modified 1 year, 1 month ago by kurtbartolo. Reason: temporary fix

@kurtbartolo You have three options:

1. Use the Code Snippets plugin to add the code snippet to your website (recommended).
2. Create a child theme of twentytwentythree and add the code snippet to its functions.php file.
3. Create a functions.php file in the twentytwentythree theme folder and on the first line, add <?php and then paste the code snippet below. This method works, but is not recommended because you should always use a child theme if you need to make modifications to a theme.

Thank you for the information and assistance ??

The rating/star images or even text, and review link (to the review post) does not work in either email template to the administrator or to the reviewer. It just says {review_stars} and {review_link}