Verified sender issue

  • Hey team @dbisupport,

    I have a weird issue, where I’m getting the error message “We’ve noticed that emails are being sent from the following unverified email addresses” –> But then, the exact same email address is shown as VERIFIED as well as the whole domain (see screenshot).

    https://ibb.co/VmJSmr9

    In addition, I’ve seen a few “Failed” emails in my dashboard whereas others are “Sent” properly.

    How could we best get this solved?

    Thanks so much already!

    Best,
    Dennis

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  • Plugin Support Delicious Brains Support

    (@dbisupport)

    Hi @denniskamprad,

    WP Offload SES Support Team here. Thanks for reaching out with your query, we would be happy to assist!

    Could you confirm for us if you are using the latest version of WP Offload SES Lite?

    If you are using the latest version, may we know if you have any other AWS accounts where you may have already verified your domain?

    Looking forward to your response!

Viewing 1 replies (of 1 total)
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