• Resolved bisctboy

    (@bisctboy)


    I just started getting reviews from customers since I installed your plugin. The new reviews have “Verified Owner” next to their name. However, all the reviews I imported don’t show the Verified Owner next to their names. Is there a way I can remedy this?

    Marshall

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author cusrev

    (@ivole)

    Thanks for trying our plugin!

    “Verified Owner” badge is a standard feature of WooCommerce. This badge is added if there is an order from a customer that includes the reviewed product. If you import reviews, there are no corresponding orders, so WooCommerce doesn’t add this badge.

    I hope this answers your question.

    Thread Starter bisctboy

    (@bisctboy)

    OK, but all the reviews I imported were real reviews I have got from customers who purchased from me thru Woocommerce on my site. Is there some way for me to have Woocommerce recognize the imported reviews as having corresponding orders?

    Plugin Author cusrev

    (@ivole)

    You will need to re-create orders for these reviews in WooCommerce. WooCommerce actually checks database to see if a customer made an order before showing this badge.

Viewing 3 replies - 1 through 3 (of 3 total)
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