verification mail not received

  • Resolved Ellie Miguel

    (@elliemiguel)


    3 years ago

    Hi, I can’t get the verificacion mail, I tried with 4 different mails (gmail and business mails), looked for it in spam/social/news folders.. but there is no sign of the confirmation mails, do you know another way to confirm the account?
    thanks.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author WebToffee

    (@webtoffee)

    Hi @elliemiguel,

    Kindly share with us the site URL that you tried to set up the plugin in.

    Thread Starter Ellie Miguel

    (@elliemiguel)

    its:

    ange lana varro (dot) com

    thanks

    Plugin Author WebToffee

    (@webtoffee)

    Hi @elliemiguel,

    We checked the site and could see that one of the accounts is verified. Please try login in with the tecnico email.

    Thread Starter Ellie Miguel

    (@elliemiguel)

    I can’t login, and I try sending again the mail but I receive nothing u-_-

    Plugin Author WebToffee

    (@webtoffee)

    Hi @elliemiguel,

    Let’s try resetting the scanner connection then. In order to do so, please add the below code snippet here to your active theme’s functions.php

    Once added, please run the below URL once after replacing it with your site URL.
    yoursite/wp-admin/?wt-reset-token

    Then try connecting the scanner again with the tecnico email address.

    Thread Starter Ellie Miguel

    (@elliemiguel)

    I had to public the site so I looked for another plugin.
    Thanks anyway por for your help.

    Plugin Author WebToffee

    (@webtoffee)

    Hi @elliemiguel,

    Sorry to see you go. Feel free to get back to us if you wish to try the plugin in a different site or in the same site itself.

Viewing 7 replies - 1 through 7 (of 7 total)
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