Verification email still sent even set skip the role in setting

Hi,
So the problem is when you try to create an account in backend?
How are you trying to do it? Accessing wp-admin/users.php page?

Hi,

I found the issue caused by conflict with my another 3rd party plugins, I will contact the author of the 3rd party plugin.

Many thanks

Best,
Chris

Ok, no problem.
Please, share the plugin name here if it’s possible.
Maybe it can help other users too ??

I’m closing the ticket.
If you notice anything else, let me know ??

Hi,

I have set to skip specific role for verification and I found there a problem when create user with billing address information even the role has set to skip send verification email.

detail is, I have a plugin that will create a “vendor” role, I have set skip to send email verification for this role. Yes, it will skip when I create the user with “vendor” role in backend using default wordpress user-new.php, however if I create the user with “vendor” role with billing information, the verification still send.

Please advise, million thanks

Hi @chris-yau ,

In that case, please check if changing the “Enable email verification for already registered users” option can help you

Hi,

I have tried to disable the option “Enable email verification for already registered users” but it doesn’t work for me.

Hi @chris-yau ,

Sorry for the delay.
Please let me know if “General > Activation link > Activation email delay” has fixed this issue too