Verification email

  • Resolved netteli

    (@netteli)


    1 year, 2 months ago

    I’m trying to verify an email address to enable email notifications but the plugin is not sending the email. The verification email isn’t sent to my email nor spam folder. I also have WP Mail SMTP configured in my site and it is working fine. I’m using the latest version of Really Simple SSL.

    What could be the issue?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Mark

    (@markwolters)

    Hi @netteli,

    the e-mail not sending is likely caused by an issue with your mailserver. If your mail plugin keeps a log of e-mails, you can open the e-mail there and click on the verification link. That should also verify your account. You can also check the e-mail address your account uses. Perhaps the e-mail is sent to a different e-mail address.

    Thread Starter netteli

    (@netteli)

    Thanks for your suggestion. I’ve used multiple email addresses and checked my email logs in WordPress; but unable to find any outgoing/incoming mails from the SSL plugin.

    I’ve also checked the mail logs and error logs in my mail server – did not receive any error logs regarding mail bounces, rejects, etc.

    Does it have to do with the default configuration for the SSL plugin? I am using WP Mail SMTP with Other SMTP (Amazon SES), not the default PHP mailer.

    Thread Starter netteli

    (@netteli)

    Please ignore my previous reply – I’ve managed to access the email verification URL by using WP Mail Logging plugin. Thanks for your help!

Viewing 3 replies - 1 through 3 (of 3 total)
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