• Resolved vakaloura

    (@vakaloura)


    I dont know when (because we dont create new events since covid-19) but the dropdown menu that allows you select the venue is missing, only shows “edit venue”.

    Looking at the code the info is there but it does not shows.

Viewing 7 replies - 1 through 7 (of 7 total)
  • I have the same problem where the dropdowns for Venue and Organizer, show map/show map link checkbox,and Time & Date selection calendar in Events Editor which disappear and are not visible or available when I activate Learnpress plugin.
    On my site there is a conflict with between Learnpress and The Events Organizer. I started a new thread for this particular conflict.

    I am having the same issue. I think it’s been going on for 2 months.

    I have no ability to add a venue or organizer.

    When I go to /wp-admin/edit.php?post_type=tribe_venue and /wp-admin/edit.php?post_type=tribe_organizer – I do see the lists still exist. They just don’t show when I try to create or edit an event.

    UPDATE:
    I’m using the Socialize theme by GhostPool.
    If I activate the generic Twenty Twenty theme, I see the dropdowns.
    When I go back to Socialize, they disappear again.

    • This reply was modified 4 years, 8 months ago by maaronslc.
    Thread Starter vakaloura

    (@vakaloura)

    Im using Salient theme, switching to twenty nineteen didnt work for me, venue dropdown not showing. Switching to twenty twenty didnt work neither…

    Like @maaronslc I have a client using Socialize by GhostPool. Client’s support has expired and the author has drastically increased renewal costs in an effort to deter new customers – not verbatim but that’s his intent.

    We’re currently stuck on TEC v5.0.3.2. Any version after that, the Venue and Organizer options are “missing” when editing Events.

    In our case, it looks like it has something to do with $container.data( 'select2' ) being null on line 411 of /common/src/resources/js/dropdown.js. This appears to be dealing with the timezone field – the field just prior to Vendor and Organizer.

    I’ll post here if we find a solution. Please do the same!

    For @maaronslc and anyone else regarding the GhostPool theme, this has been fixed in version 2.39.1 of the theme.

    Plugin Support Jaime

    (@jaimemarchwinski)

    Hi @vakaloura

    I’m sorry to hear that you are experiencing this issue on your site.

    As a first step, can you try a quick test and see if the functionality works as expected with a bare WordPress install? A bare install is basically a default WordPress theme like Twenty Twenty and no other plugins besides ours installed. You may want to consider trying this out on a staging site so that you don’t have to switch things around on your live site.

    I hope that helps!

    Thanks,
    Jaime

    There’s been no movement on this ticket for more than a week, so I’m going to close it as resolved.

    If you still need assistance with this, please open a new ticket and we’ll be happy to help.

    Cheers,
    Eugene.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Venue dropdown menu not showing in events editor’ is closed to new replies.