Venmo button is not shown

  • Resolved TT

    (@tastytides)


    5 years, 3 months ago

    My understanding is that Venmo button is shown on Safari on Apple mobile devices and on Chrome for Android devices. For some reason, it is not shown on either. I believe I do remember seeing it once but now it doesn’t work. I have done following:

    1. Made sure that Venmo App > Settings > Connect Browsers is connected to Safari
    2. Use Smart Payment Buttons is checked.
    3. All plugins is up to date.

    • This topic was modified 5 years, 3 months ago by TT.

    The page I need help with: [log in to see the link]

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  • melinda a11n

    (@melindahelt)

    Automattic Happiness Engineer

    Hi there!

    Yes, it sounds like you followed the steps at https://docs.woocommerce.com/document/paypal-express-checkout/#section-9

    I tried to look at your website, but the URL provided did not work.

    Are you successfully using Apple Pay or Google Pay and only having trouble with Venmo? Or are all smart payment buttons failing?

    Could you provide a copy of your status report as well.

    melinda a11n

    (@melindahelt)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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