• We have just launched a new market based on WCFM plugins Ultimate, memberships, and Groups and staffs.

    We have everything setup and working, but a few issues relating to the initial launch are still with us. When the market was first launched we had membership approval on for new members, this did not go well as new members appeared to go into a constant loop and signed up many times until we approved them. (We did have the single membership box checked).

    Now the early vendors have up to 5 subscriptions in Stripe, obviously not good and we want to reduce that to one per vendor so they only pay once per month. We have now turned off approval so the problem is isolated to the original members, unfortunately there are a few.

    How do we know which one to keep and which to reject, each subscription has a unique ID, is there anywhere in the UI or database we can check which one WCFM Memberships thinks is the real one?

    • This topic was modified 3 years, 7 months ago by merlynhern.

    The page I need help with: [log in to see the link]

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  • Thread Starter merlynhern

    (@merlynhern)

    we have now turned off membership approval so this issue will not affect new members only the originals need fixing

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