• Resolved bidesir

    (@bidesir)


    `Hello,

    I am using a multivendor plugin, and the product edit page in the Vendor Dashboard takes about 2 minutes to load.

    I noticed that the problem depends on the “YITH WooCommerce Brands Add-on” plugin, in fact if I deactivate it, the page loads immediately.

    Or rather, I believe that the problem depends on the number of brands I have created, which are about 21400, and therefore I imagine that the page tries to load them all together.

    So I ask you, how can I solve this problem?

    I had thought that the solution to this problem could be to make the user type the first characters of the brand, before starting the search. But I don’t know how to do it. Could you do it? Or is there another solution?

    Looking forward to your response, I wish you a good day.

    Best regards,

    Ivan

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Juan Coronel

    (@juaancmendez)

    Hi Ivan,
    we hope you’re doing well and sorry for the delay!

    Having that amount of Brands, it is normal that it takes time to load. The only thing we can offer you is to add this code in the functions.php file of your active theme, which will allow you to search for the brand instead of displaying a list of all brands:

    add_filter( 'yith_wcbr_taxonomy_hierarchical', '__return_false' );

    The only drawback is that you lose the hierarchies.

    We hope we have been helpful and if you have any other questions, feel free to contact us.

    Have a nice day!

    Thread Starter bidesir

    (@bidesir)

    Hi Juan,

    thanks for the solution you provided me, but unfortunately it didn’t work.

    The page always continues to show the list of brands with the associated search field, and always continues to load slowly (about 2 minutes).

    Could you make the Brand field like the “Tags” field but with single choice? Or what else can be done?

    Best regards,

    Ivan

    Plugin Support Juan Coronel

    (@juaancmendez)

    Hi Ivan,
    sorry for the delay.

    Unfortunately, at the moment the plugin works like this and we can’t achieve what you need. However, we consider this in the future.

    If you have any other questions, feel free to contact us.

    Have a nice day.

    Thread Starter bidesir

    (@bidesir)

    Hi Juan,

    I understand. Thanks all the same for your support.

    Best regards,

    Ivan

Viewing 4 replies - 1 through 4 (of 4 total)
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