Vendor dashboard menu above content

1. Your website does not work with www. (Well at least for me it doesn’t).
2. Accessed without www, tried to register as a vendor to see if I could see and help but registration on your site does not work.

@sithembelek please try using it in https, I don’t know why it doesn’t work with https, if you can provide a clue I will be happy. Here’s the link one market

Hello @hunchopreneur ,

Thanks for reaching out.

The dashboard issue by your description looks like a theme compatibility issue. I tried to register a random vendor to check from inside but due to email verification, I was unable to do that. You can lift that verification so that I can test or you can contact us via our official support channel. Our support engineers will help you sort out the issue.

Thank you ??

@rur165 @sithembelek I just approved you as vendors on it with the test email you used, please use it and access the account and check it out. Thank you

Hello @hunchopreneur ,

I am sorry I did not keep the test email address recorded while registering. I have just created another account with the test email – [email protected]. Please approve that and let me know. I will investigate further.

Thank you.

@rur165 @sithembelek
Done, it’s open for anyone now for this period.

@rur165 @sithembelek Please do check the shop page, I don’t know why the breadcrumbs show up in the Single vendor page
Here is the link Vendor page

Hello @hunchopreneur ,

I tried with my test email and it is still waiting for your email verification approval.

The breadcrumb is showing because you have added a navigation menu on the store sidebar. The sidebar seems working in full width so it looks like breadcrumb. I believe all of the issues you are facing because of your theme.

If you are one of our Dokan Pro users please contact us through support with site details. We can solve it properly then.

Thank you.

@rur165 @sithembelek I’ve approved 3 vendors with the test emails. And any newly registered vendor immediately has access to the platform. It is open to navigate now

Hello @hunchopreneur ,

I am afraid the test emails still was not able to log in also new registrations also required email verification – https://prnt.sc/tozhzo

Please contact through our support channel with proper admin credentials. We will take care of this there.

Thank you ??

@rur165 @sithembelek
Please try using this account
Email: [email protected]
Password: dokantest1

Hello @hunchopreneur ,

You should not share any credentials in this forum. Please remove them.

I checked the site and all the issues that you think is happening is actually custom version of Dokan dashboard from your theme. If you want to bring the original look you can use this CSS –

.dokan-dashboard .dokan-dash-sidebar {
    width: 17% !important;
    flex: none;
    float: left;
}

.dokan-dashboard .dokan-dash-sidebar ul.dokan-dashboard-menu {
    display: block;
}

.dokan-dashboard .dokan-dashboard-content {
    width: 83% !important;
    display: block;
    padding: 0 0 0 25px;
}

For more changes please contact your theme author if they can completely disable their Dokan related changes for you.

Thank you ??

@sithembelek @rur165 Thanks very much for taking your time to help me Rashed, I appreciate that.

One last thing please, will this change the mobile design? Because I like the way it shows above on mobile but don’t like seeing it above on PC

@rur165 @sithembelek
Update
The design of the page is a little bit messed up and things are being displayed in a more disordered manner. All menu items when opened don’t seem right

• This reply was modified 4 years, 8 months ago by hunchopreneur.

Hello @hunchopreneur ,

Please replace the previous CSS with this –

@media only screen and (min-width: 1023px) {
  .dokan-dashboard .dokan-dash-sidebar {
    width: 17% !important;
    flex: none;
    float: left;
}

.dokan-dashboard .dokan-dash-sidebar ul.dokan-dashboard-menu {
    display: block;
}

.dokan-dashboard .dokan-dashboard-content {
    width: 83% !important;
    display: block;
    padding: 0 0 0 25px;
    float: left;
}
}

This code is specifically for large screen sizes. For mobile, you should get the theme provided CSS.

As I mentioned the theme you are using modified the dashboard design heavily so getting in touch with them should give you more insights about the possible changes.

Thank you.