• Resolved adminletsnikah

    (@adminletsnikah)


    Hi Dokan Team,

    Currently I’m using a Dokan Pro, I notified that my vendor can change the order status (Action button) to processing until completed even the payment status is still PENDING PAYMENT from customer. And after it completed (without customer paying), the amount automatically added to vendor withdraw amount. It is too risky to us.

    We can disable the function for vendor change the order status, but it will give a difficulties to us to always change the action for order status for vendor.

    Do you have any solution or advice regarding this?

    Or maybe we can only give an access to vendor to change the action for order status ONLY for PAID order payment status. Vendor are disabled to change the order status to Processing until Completed if the payment from customer is not done (not paid yet)

    Seek your advise.

    Regards.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author weDevs

    (@wedevs)

    Hello @adminletsnikah,

    This support forum is only for the free user and we are not allowed to discuss pro feature on this forum. Please create a support ticket from your weDevs account then our support team will help you.

    Thread Starter adminletsnikah

    (@adminletsnikah)

    Dear Sir,

    Sorry for that. I already sent a ticket for this issues.

    Thank you.

    Regards.

    Plugin Author weDevs

    (@wedevs)

    @adminletsnikah Thank you very much. It would be great if you can mark this ticket as resolved.

    Thread Starter adminletsnikah

    (@adminletsnikah)

    Noted and I will remark as resolved. Anyway thank you very much for your great support which always give the best support for us!

    I’m as a Dokan Pro version user, is really satisfied and happy for using Dokan system and also I get the best supoort from Dokan team (especially Mr Nazmul Hassan)

    ??

    Cheers!

Viewing 4 replies - 1 through 4 (of 4 total)
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