“Vault” setting greyed out within Paypal Checkout settings

  • Resolved robguru

    (@robguru)


    2 years, 7 months ago

    I am providing support to a client who is having issues with the Paypal Checkout plugin, specifically getting it to work with WooCommerce Subscriptions. Although the API is properly connected and PayPal is usable for non-subscription payment types, it does not show up as a checkout option for subscription-based items.

    We’ve determined this to be caused by the “Vault” setting not being enabled within the PayPal Checkout plugin. This setting is greyed out and not checkable within the client’s WooCommerce settings. However, we have confirmed that Vaulting is enabled for the API / PayPal app being used with the WooCommerce installation.

    Can someone provide some assistance in figuring out why the Vault option would be greyed out if Vaulting is enabled within the PayPal API?

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