VAT_number not saved

  • Resolved marijn1887

    (@marijn1887)


    7 years, 5 months ago

    In one of the questions in this support forum I read when manually entering a order for a customer and entering vat number in billing field the VAT number will be saved to that customer and applied for future orders.
    This doesnt seem to be the case?
    I just created a test order and entered a vat number. When creating a new order and loading the billing details the VAT number field is empty.
    My client needs to add a lot of purchase orders manually so it would be preferred to have the VAT number saved to the customer profile for future orders.

    Thanks in advance.

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  • Plugin Author Diego

    (@daigo75)

    You’re right. The VAT number you enter when you create an order manually is not saved against the customer’s profile. VAT numbers are validated and saved on customer’s profile only for orders placed by the customers on the frontend.

    The EU VAT Assistant was designed for the explicit purpose of handling VAT MOSS regulations, which don’t apply to orders entered in the backend. Due to that, the plugin doesn’t currently offer all its features for backend operations (this is by design, as such features were not required to fulfil the purpose for which we developed the plugin).

    I will take note of this feature request for a future update.

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