VAT validation error

  • Resolved Local

    (@fullctrl)


    1 year, 3 months ago

    Hi, 

    We have B2B customers that use VAT field with purchaise. Now all of the sudden it says must enter VAT (VAT number is added) and I we try to activate validation, we get error on validation. 

    The plugin is up to date, I have chacked that we are using the correct country (NO), and I’ve tried with and without NO before the VAT number. 
    Please help us, 

    Kind regards 

Viewing 1 replies (of 1 total)
  • Plugin Author WebWizards

    (@webwizardsdev)

    Hi there,

    For support regarding premium features of the B2BKing Pro plugin (such as VAT and VAT validation), please use our platform at https://webwizards.ticksy.com as we can better assist you there. These forums here are for the free plugin.

    Regarding your question:

    Now all of the sudden it says must enter VAT (VAT number is added) and I we try to activate validation, we get error on validation.?

    Where does it say to enter VAT? during checkout, or is it during registration? Can you please provide a screenshot?

    Similarly, what error do you get regarding validation? Screenshots and/or a quick video would help, but it would be best if you can reply back via the platform I mentioned above. There we can also help troubleshoot the issue directly on your site, which is not allowed here in these forums.

Viewing 1 replies (of 1 total)
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