VAT Reduction for German Business Customers with VAT Numbers

  • Resolved mapdi

    (@mapdi)


    5 months, 2 weeks ago

    Dear Team,

    Currently, the system seems to be reducing the VAT from the gross price when a German customer enters their VAT number. Btw. the shop is located in germany, too

    Important Note: In Germany, VAT is collected from the customer at the point of sale (Bruttopreis) regardless of whether they are a business or consumer. Businesses can then reclaim the VAT they paid on purchases through tax filings.

    Therefore, the VAT amount should not be deducted from the displayed price for German businesses entering their VAT number, if the shop is based also in germany.

    Could you please investigate if there’s a setting we might have missed that’s causing this automatic VAT reduction? We need to ensure accurate VAT application for German customers.

    Thank you for your assistance.

    Best regards,

    mapdi

    • This topic was modified 5 months, 2 weeks ago by mapdi.
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