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Resolved

(@toprouwstuk)

Dear reader,

I hope someone can help me. I adjusted many things but i can’t get the VAT to display in the cart or in the new order email from WooCommerce. It looks like the VAT is not working at all. I try to use the standard VAT of 21% or reduced VAT of 9%, nothing works.

I also try to display products with or without tax, nothing works. I hope someone can help me.

Best regards,

I. de Groot

Status rapport:


### WordPress Environment ###

WordPress address (URL): https://toprouwstuk.nl
Site address (URL): https://toprouwstuk.nl
WC Version: 6.9.4
REST API Version: ? 6.9.4
WC Blocks Version: ? 8.3.3
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.0.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: nl_NL
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.9
PHP Post Max Size: 32 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.64.0
OpenSSL/1.1.1g

SUHOSIN Installed: –
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DOMDocument: ?
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Remote Post: ?
Remote Get: ?

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### Post Type Counts ###

attachment: 373
elementor_library: 39
mec_calendars: 15
mec-events: 5
nav_menu_item: 36
oembed_cache: 8
page: 112
po_product_options: 4
post: 17
product: 192
product_variation: 617
revision: 4413
shop_order: 695
shop_order_refund: 2
wp_global_styles: 1
wpr_api_log: 813

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (35) ###

Gravity Forms: door Gravity Forms – 2.6.7
Classic Widgets: door WordPress Contributors – 0.3
The7 Elements: door Dream-Theme – 2.7.0
Duplicate Page: door mndpsingh287 – 4.4.9
Duplicator: door Snap Creek – 1.5.0
GTM4WP: door Thomas Geiger – 1.16.1
Easy Auto SKU Generator for WooCommerce: door Dan Zakirov – 1.1.2
Easy WP SMTP: door wpecommerce
alexanderfoxc – 1.5.1

Elementor: door Elementor.com – 3.7.8
Site Kit by Google: door Google – 1.85.0
Inspectlet 2.0 - Session Recording and Heatmaps: door Inspectlet – 2.0
Loco Translate: door Tim Whitlock – 2.6.2
Mollie-betalingen voor WooCommerce: door Mollie – 7.3.3
Pinterest for WooCommerce: door WooCommerce – 1.2.4
WooCommerce PDF-facturen, pakbonnen, leveringsbonnen en verzendlabels: door WebToffee – 3.0.6
PRO Elements: door PROElements.org – 3.7.3
Redirection: door John Godley – 5.3.4
Regenerate Thumbnails: door Alex Mills (Viper007Bond) – 3.1.5
Slider Revolution: door ThemePunch – 6.5.25
TI WooCommerce Wishlist: door TemplateInvaders – 2.0.6
Trustpilot-reviews: door Trustpilot – 2.5.914
Product Feed PRO for WooCommerce: door AdTribes.io – 11.9.3
Checkout Field Editor for WooCommerce (Pro): door ThemeHigh – 3.4.0
Email Customizer for WooCommerce (Pro): door ThemeHigh – 3.6.0
WooCommerce Extra Product Options Pro: door ThemeHigh – 3.2.1
WooCommerce Gravity Forms Product Add-Ons: door Lucas Stark – 3.3.7
Booster for WooCommerce: door Pluggabl LLC – 5.6.6
Multi-Step Checkout for WooCommerce (Pro): door ThemeHigh – 2.0.4
PDF Invoices & Packing Slips for WooCommerce: door WP Overnight – 3.2.1
WooCommerce: door Automattic – 6.9.4 (update naar versie 7.0.0 is beschikbaar)
WordPress Importer: door wordpressdotorg – 0.8
Yoast SEO: door Team Yoast – 19.8
WP All Export Pro: door Soflyy – 1.6.5
WP Rocket | Exclude JS scripts from Delay JS only at some URLs: door WP Rocket Support Team – 1.0
WP Rocket: door WP Media – 3.12.1.1

### Inactive Plugins (4) ###

CookieYes | GDPR Cookie Consent: door CookieYes – 3.0.3
EWWW Image Optimizer: door Exactly WWW – 6.9.1
Imagify: door Imagify - Optimize Images & Convert WebP – 2.0
WP Fastest Cache: door Emre Vona – 1.0.6

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Must Use Plugins (1) ###

Elementor Safe Mode: door Elementor.com – 1.0.0

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

Winkelbasis: #5788 - /bestel/
Winkelwagen: #8 - /winkelmand/
Afrekenen: #9 - /afrekenen/
Mijn account: #10 - /mijn-account/
Algemene voorwaarden: ? Pagina ID is aangegeven
maar de pagina bestaat niet

### Theme ###

Name: the7dtchild
Version: 1.0.0
Author URL: https://dream-theme.com/
Child Theme: ?
Parent Theme Name: The7
Parent Theme Version: 11.0.3
Parent Theme Author URL: https://dream-theme.com/
WooCommerce Support: ?

### Templates ###

Overrides: dt-the7/woocommerce/cart/cart.php
dt-the7/woocommerce/cart/cross-sells.php
dt-the7/woocommerce/cart/mini-cart.php
dt-the7/woocommerce/checkout/form-billing.php
dt-the7/woocommerce/checkout/form-checkout.php
dt-the7/woocommerce/checkout/form-coupon.php
dt-the7/woocommerce/checkout/form-login.php
dt-the7/woocommerce/checkout/form-shipping.php
dt-the7/woocommerce/checkout/review-order.php
dt-the7/woocommerce/checkout/thankyou.php
dt-the7/woocommerce/content-product.php
dt-the7/woocommerce/content-widget-product.php
dt-the7/woocommerce/content-widget-reviews.php
dt-the7/woocommerce/global/breadcrumb.php
dt-the7/woocommerce/global/form-login.php
dt-the7/woocommerce/global/quantity-input.php
dt-the7/woocommerce/loop/loop-end.php
dt-the7/woocommerce/loop/loop-start.php
dt-the7/woocommerce/loop/pagination.php
dt-the7/woocommerce/myaccount/form-login.php
dt-the7/woocommerce/notices/error.php
dt-the7/woocommerce/notices/notice.php
dt-the7/woocommerce/notices/success.php
dt-the7/woocommerce/order/order-details-customer.php
dt-the7/woocommerce/order/order-details.php
dt-the7/woocommerce/single-product/meta.php
dt-the7/woocommerce/single-product/price.php
dt-the7/woocommerce/single-product/related.php
dt-the7/woocommerce/single-product/up-sells.php
dt-the7/woocommerce/content-product_cat.php

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ? Next scheduled: 2022-10-16 18:08:57 +02:00
Options: ?
Notes: 106
Onboarding: completed

### TI WooCommerce verlanglijst templates ###

Overschrijvingen: –

### Action Scheduler ###

Afgerond: 2.122
Oldest: 2022-10-10 19:31:40 +0200
Newest: 2022-10-16 14:45:45 +0200

In behandeling: 1
Oldest: –
Newest: –

In afwachting: 43
Oldest: -0001-11-30 00:19:32 +0019
Newest: 2022-10-17 06:10:14 +0200

### Status report information ###

Generated at: 2022-10-16 15:12:11 +02:00

The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

Igor H
(@ihereira)

2 years, 5 months ago

Hello,

I understand that the Tax is not being displayed.

Can you provide how are your tax settings configured? Please send screenshot of your Tax options, Standard rates, Reduced rate rates, Zero rate rates settings under WooCommerce > settings > tax.

Thank you.

Thread Starter toprouwstuk
(@toprouwstuk)

2 years, 5 months ago

Hi Igor,

Thank you for your reply. Below the screenshots, you asked for. I hope you can help me.

https://paste.pics/b7fb99713b13fda96dc38060276a12dd
https://paste.pics/2c97982629826dd7c930f7212c669f1e
https://paste.pics/417fe4e7c6bced38a208ad6532373f1c
https://paste.pics/be1f096f85889da1840f4f7ebe00c826
https://paste.pics/4e1333a49184b4cbca28afde5ddd6ee8
https://paste.pics/728ee4b27bb52dc47d8e0aa2ee460300

Best regards,

Ilse
anastas10s
(@anastas10s)

2 years, 5 months ago
Hi there @toprouwstuk ??

I hope you can help me.

Happy to help! I would suggest to go ahead with the following steps:
1. Delete the tax settings you have set up already
2. Go ahead with installing the free WooCommerce Tax plugin on your site.

It should automagically sort out the taxes for your store.

I hope that helps, let us know how it goes!
- This reply was modified 2 years, 5 months ago by anastas10s. Reason: update