• Hello

    On the free version of the plugin, I set CHF and EUR as currencies (CHF as default), rate + exchange fee to 1 for both of the currencies. I have set fixed price to yes, autodetect to auto select currency, geo API woocommerce (I have configured maxmind geolocalization API in woocommerce settings) and currency by country to yes.

    For CHF I have choosen Switzerland and for EUR I clicked on the “select all” button then I removed Switzerland

    I have also set VAT rates to 20% for France and 8,1 for Switzerland. I have created a product and set the price to 119CHF and 120€

    When I go to the product page using a Swiss IP (VPN), the price is 119CHF. No problem. When I go to the product page with my french internet connection, it shows 111,01€

    VAT is not calculated properly. Can you tell me how to fix this issue?

    Thank you

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  • Thread Starter makinero

    (@makinero)

    This issue comes from the country VAT based setting.

    The adress of my shop is in Switzerland and I set the shop to display prices including VAT and I enter prices VAT

    When I fill the EUR field, the price is converted to exclude tax price and the french VAT rate is applied to this excluded tax price so for a price of 120€ incl VAT :

    120 – 8,1% + 20% = 133,20€ which is not correct.

    Plugin Support angelagrey

    (@angelagrey)

    Hi,

    Thank you for reaching out to us.

    Could you please go to this Support Forum and open a ticket there instead?

    Best regards.

Viewing 2 replies - 1 through 2 (of 2 total)
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