Various questions with the plugin

Hi melodynw,

Thank you for contacting us with your questions!

To address your inquiries:

1. Could you please provide screenshots or a screen recording of the issue you described? This will help us understand the problem better.
2. LearnPress doesn’t currently have a built-in feature for security questions during course access.
3. Students can easily modify their profile information through their profile page.
4. LearnPress does not have a feature to save video progress.
5. Could you please elaborate on the design you’re aiming for and provide screenshots or a screen recording?

Best regards,
Brianvu-tp

Hello!

When the student subscribes to the site, it gives them a wordpress dashboard. I don’t even see the course. I have new subscribers set as customers. Here is a video. I have included a screenshot of what I think the dashboard should look like.

When the student registers the email is from wordpress@ How can change that. I have included a screenshot of the email received when a user signs up showing the from email address.

I don’t want the course to look like it was built in wordpress.

I am trying to add the video and screenshots, but I am not sure how to do that.

Hi melodynw,

Thank you for your response and for providing the additional details.

To better understand the issues you’re experiencing, could you please upload your video to a platform like Vimeo or YouTube? Then, share the link with us. This will allow us to see the problem firsthand and provide a more accurate solution.

Best regards,
Brianvu-tp

Here is the link: https://youtu.be/zKZAd5JQBO0

I made the video cover the picture of what the dashboard is supposed to look like. I still would like to know if I can remove some of those boxes.

Lastly, when someone registers for a class the from email address is [email protected] Is there a way to make it the correct email address?

Thank you!

Hi melodynw,

Thank you for providing the link.

After reviewing the issue, we’ve identified that the text color is clashing with the background due to the Secondary color settings in LearnPress. To resolve this, you can add the following CSS code to your site:

#popup-header .course-title a {
    color: black !important;
}

This CSS will change the text color to black, ensuring it’s visible against the background.

Regarding the admin bar display for users, you can use a plugin called “Hide Admin Bar Based on User Roles.” This plugin allows you to hide the admin bar for specific user roles, preventing students from accessing the wp-admin area.

To change the “from” email address, please check your WordPress settings by going to Settings -> General and look for the Administration Email Address setting.

Best regards,
Brianvu-tp

Thank you for helping me get the site ready. I was able to successfully update the CSS show the title would show on the courses.

I verified the email address https://prnt.sc/R7J_08eE2z9Y so I am not sure why it is showing wordpress@. See the second screenshot link https://prnt.sc/QkG4vje2Kf4R

I still need assistance with the student dashboard. I downloaded the plug in hide the student from seeing the wordpress dashboard, but where is the student dashboard? There is no way for the student to see their account information or navigate around the portal. On facebook, I have seen this portal https://prnt.sc/aNMfdDxEiA_H and then the user manual has this portal https://docs.thimpress.com/learnpress/student-guide/

Thank you!

Hi melodynw,

Thank you for your continued feedback and for providing the screenshots.

Regarding the email issue, you’ve confirmed the “Administration Email Address” is correct. In this case, there might be other factors influencing the “from” email address. Please also check the following:

• User Profile Email: Go to Users -> Profile and verify the email address listed in the “Email (required)” field.
• Hosting Email Settings: Contact your web hosting provider to ensure the email settings on your server are configured correctly. Sometimes, the server’s email configuration can override WordPress settings.

For the student dashboard, the information you see in the Facebook screenshot is typically displayed on the Profile page. To make this accessible to your students, follow these steps:

1. In your WordPress dashboard, go to Appearance -> Customize.
2. Navigate to the Menus section.
3. Select the menu you’re using as your primary menu (it might be labeled “Main Menu” or something similar).
4. Click “Add Items.”
5. Find and add the Profile page to your menu. (This “Profile” page is the one you’ve set in LearnPress -> Settings -> General -> Profile page).
6. Save your changes.

After completing these steps, the “Profile” page will appear in your main menu, allowing students to access their course information and edit their basic profile details (first name, last name, etc.).

Best regards,
Brianvu-tp