Various Issues

  • Resolved volcomjon

    (@volcomjon)


    5 years, 2 months ago

    Hi – I have just purchased the elite version of plugin, and am encountering various issues (even before the elite purchase) when trying to regenerate .XML feeds for google.

    1. despite changing and saving field mappings, each time I manually refresh the feed, the changes are not reflected. I can confirm the file is being regenerated as I have deleted the original feed file from FTP, and can see it being recreated, however, no changes.

    2. I have enabled various extra fields within the plugin to appear on product detail editing, however, nothing is appearing and no new extra fields are presented. where should these be seen?

    I can confirm that the plugin systems checks are all true. Host is WP Engine. have been purging caches constantly in the hope to see the changes take effect – no joy.

    • This topic was modified 5 years, 2 months ago by volcomjon.
Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi volcomjon,

    Would you be so kind as to reach out to us at [email protected]? Make sure to reference this topic in your email.

    We will take it from there.

    All the best,
    Eva

    Thread Starter volcomjon

    (@volcomjon)

    done ??

    Hi,

    Assuming the issue at hand has been resolved and our support is no longer required I am going to close this topic for housekeeping reasons now.

    Please don’t hesitate to reach out to us again whenever you need our support or have a question.

    All the best,
    Eva

Viewing 3 replies - 1 through 3 (of 3 total)
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