Variations results in false “Please select some product options” message

Hi @reiddg –

Could you please share a link to the product in question and also a screenshot of the product’s settings in the admin area of your site? You can send a screenshot using https://snipboard.io/ and share the URL they provide. Or you can upload the screenshot to a file sharing site of your choice.

Same error here. I can’t add any product with variation…..

@m155y5

Sorry, I thought I had inserted the product URL. Here it is: https://revafoods.com/products/hot-sauce-special/

And the product screenshots from the Admin panel:

Attributes: https://snipboard.io/I1BC25.jpg
Variation 1:https://snipboard.io/dt56Sp.jpg
Variation 2: https://snipboard.io/U0tHTZ.jpg
Variation 3: https://snipboard.io/IHN21n.jpg

Same problem here, but only on iOS.

Switch to “select box” (Woocommerce > Single Product > Variation Selection Mode), it works for now.

Thanks for the recommendation @voutmore but I don’t understand what you’re telling me. I can’t find “Single Product” in Woocommerce or in the variation product having the issue. Can you tell me where it is or possibly provide a screenshot?

Thanks much!

@reiddg

Go to your homepage in browser and click on “Customize” on top (brush icon, you have to be logged in your WordPress), then click Woocommerce > Single Product and there you’ll find the option Variation Selection Mode.

@voutmore

That for clarifying but I select Customize > Woocommerce but there is no Single Product selection offered – see my screenshot: https://snipboard.io/zkKcJ1.jpg

I’ve got a lot more options offered there, may be it depends on the theme you are using.

Anyway, it seems to be a common problem after the latest WordPress/WooCommerce update…

@m155y5

Have you been able to look at the information I provided? I’ve got people trying to order and they can’t so any guidance would be greatly appreciated.

Thanks,
Dennis

The problem has been resolved. I discovered another problem this morning when an attempt is made to update/remove the contents of the cart, the spinner would appear and never go away. A refresh of the page would show the updated cart. In attempting to resolve that issue, I found the following fix from my theme provider’s website:

https://www.templatemonster.com/help/woocommerce-troubleshooter-fix-cart-update-issue.html

I added the short bit of code to the theme’s custom-function.php and not only did it resolve the update cart hang, but it also resolved the false “please select some product options” message when selecting product variations.

I hope it works for others.