Variations only show up as numbers

  • Resolved razorzz

    (@razorzz)


    2 years, 12 months ago

    Hi,
    we have a problem with the variations. On every single product as soon as variations are set (like “Size: S, M, L, ..” and “Color: Red, Blue, ..”), they show up fine in the backend. But on the frontend they display as seemingly random ascending numbers.

    I have no idea, why this happens and how we can fix this.

    https://ibb.co/Hp0fvXJ
    https://ibb.co/pz5P2n0

    Thanks

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Mirko P.

    (@rainfallnixfig)

    Hi @razorzz,

    It sounds like caching may play a role in this strange behavior. Can you please clear the cache on your site from any caching plugin installed and also purge the cache at the server level?

    It is also recommended to do a conflict test to see if the issue is caused by a plugin/theme conflict with WooCommerce. Here are the steps for doing a conflict test: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

    If the conflict test can’t be done on your live site setting up a staging site would be a good idea.

    Let us know how it goes.

    Mirko P.

    (@rainfallnixfig)

    Hi there,

    It’s been a while since we last heard back from you. I’m going to mark this thread as resolved.

    Hopefully, you were able to find a way forward with the issue – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Variations only show up as numbers’ is closed to new replies.