Variations not syncing

Hi @gerlandog,

I just checked and my colleague Marcus did respond to your inquiry at our website last Friday.

I’ll notify him that you didn’t receive his response. In the meantime, could you please confirm that [email protected] is added to your safe senders list to ensure that it doesn’t get sent to your junk/spam folder?

Thanks,
Benjamin

Hi, it is added, Please could you give me url to access skyverge ticket?

Thanks!

Hi @gerlandog,

I’m sorry for the delay in responding to you here. I see that you and Marcus have been corresponding via email, which is good news! I’m glad the emails came through.

Since you’ve been able to get in touch with us directly, I’ll go ahead and mark this thread as resolved. If you run into issues in the future, please don’t hesitate to create a new support thread!

Cheers,
Benjamin

I have the same issue and I found threads from 11 months ago with this issue.. I can’t manually edit 1400 variations… The “include in Facebook sync” doesn’t do a thing, I have the last variation synced and that’s all.. all others are hidden.
Have you managed to resolve it since?
Thx in advance

Hi @teena1

Since you’re not the person who originally started this topic then, per the forum guidelines, would you please start your own topic? We’ll be more than happy to help there ??