Variations not selectable – listed as “additional information”

  • Resolved toddpinil

    (@toddpinil)


    6 years, 2 months ago

    I’m using the basic “Storefront” theme.
    So, I followed two different how-to’s on variations for items, and it seemes pretty straightforward. I tried one using the global attributes, and another using ones just for the product (using | pipes)
    So, when I go to my item page, I am having two problems:
    1. The item is listed as “out of stock” and the SKU is listed as “N/A” (both tutorials suggested to leave this blank because I would have unique SKU’s and stock #’s for the variations.)
    2. The variations don’t show up as being select-able in any way: they are merely listed as “Additional information”

    Yes, I’ve added unique images and SKU’s for all of the variants (my sole variation is color.) I thought this was perhaps because I’ve installed a plugin to disable the cart and run only as a “catalog” but I tried turning it off and there was no difference.
    I read another solution to this where the person used a different theme, but this also did not help.

    The page I need help with: [log in to see the link]

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  • Phil

    (@fullysupportedphil)

    Automattic Happiness Engineer

    Hey @toddpinil,

    If you aren’t able to select your variations, first make sure you’ve added them as variations and not simply attributes. When editing the item, you’ll see both an Attributes tab as well as a Variations tab. The Variations tab is where you’ll create the actual product variations.

    Next, make sure that you have set a price for each variation.

    The Price field is the only piece of information that is required on a variation.

    In regards to the “N/A” SKU. If you leave the SKU blank on the parent product, that will show until a variation is selected. You can set a SKU for the parent product as well if that applies in your case, though it’s not necessary.

Viewing 1 replies (of 1 total)
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