• Hi there

    I sell seeds in 2 packet sizes which are variations in woocomerce, ‘large pack’ and ‘regular packet’

    The regular packet variations are not logging stock but the large packs are.

    Why would this be?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author storeapps

    (@storeapps)

    @vitalseeds ,

    Could you please make sure that you are using the latest version of the Stock Manager for WooCommerce plugin on your site.

    Further, could you please try to create a test variable product and then try to reproduce the same issue using it and do let us know your views.

    If the issue still persists, then we’ll need to isolate what’s really causing this problem. Here’s something that will help:

    • Install a free theme like Twenty Twenty or Storefront but do not activate/switch your current theme
    • Install the free plugin Health Check & Troubleshooting
      on your site – this plugin is developed by the www.remarpro.com team and is pretty good at diagnosing problems in such situations.
    • Once the health check plugin is installed, keep only WooCommerce and Stock Manager for WooCommerce plugins active for the admin side and try to reproduce the issue you reported. Make sure to do this only for the admin side – that way visitors to your site won’t be affected.
    • Here’s a nice article that explains this process.
    • If the issue does not occur, it means the problem is with some other plugin. You may try activating/deactivating a combination of plugins to figure out exactly what causes the problem.

    Do try the above steps and let us know your views.

Viewing 1 replies (of 1 total)
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