Variations not being passed to payment

  • Resolved amityweb

    (@amityweb)


    4 years, 11 months ago

    We have variations on our products, using Variations and Swatches plugin to show the images for the colours.

    Doesn’t matter what colours you choose, when double clicking Apple pay, the variation choice does not get passed to the checkout. I did a test variation price of 50p, but it shows ￡649 on the Apple Pay. I purchased it by mistake (I thought it was 50p and didn’t notice the full price!), and luckily my bank declined it, BUT the failed order in admin shows the default variations chosen, not the ones I chose.

    So variations are not being passed.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Aashik P – a11n

    (@aashik)

    Hi there!

    I understand you’re seeing a problem where the right variation and the price for that isn’t captured by stripe while using Variations and Swatches extension. Can you please cross-check if you’re seeing the same behavior with that extension disabled, and you’re using the built-in WooCommerce dropdown to select the variations?

    Please report this behavior with the extension developers for the extension you’re using if the problem can only be replicated with that extension enabled.

    If you’re still seeing this behavior with the extension deactivated, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
    Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Plugin Support Aashik P – a11n

    (@aashik)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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