Variations checkbox not working

  • Resolved turbodogma

    (@turbodogma)


    1 year, 7 months ago

    Hello,

    from Woocommerce 7.9.0 Variations checkbox are not working anymore.
    I create a product, I add attributes and then after clicking “save attributes” the variations checkbox becomes “uncliccable” and not checked.
    I tried even to duplicate an old product but after clicking “Publish” the checkbox unchecks itself removing all attributes.

    This happens only on new products not affecting the old ones.
    This issue is blocking my sales, please could someone fix this? Thank you.

    EDIT: everything works again when rolling back to 7.8.2

    • This topic was modified 1 year, 7 months ago by turbodogma.

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Viewing 4 replies - 1 through 4 (of 4 total)

  • Hello @turbodogma
    If you could help with site details, so can check and provide you the fix.

    Try opening your admin page in another browser and check in that browser.

    If it now works, clear your other browsers, browsing data via the browsers settings. Normally in the Privacy and Security section

    Thread Starter turbodogma

    (@turbodogma)

    @kiefels I tried already, but it’s not working. I tried with Edge and Firefox and It shows the same issue.
    I rolled back to 7.8.2 now, waiting Woocommerce to fix this mess in the next update.

    • This reply was modified 1 year, 7 months ago by turbodogma.
    Saif

    (@babylon1999)

    Hello @turbodogma,

    Thank you for reaching out!

    I can’t replicate the issue nor find previous reports about it. Have you tried conflict testing?

    Here’s how:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Let us know how it goes!

Viewing 4 replies - 1 through 4 (of 4 total)
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