• Resolved yamyam23

    (@yamyam23)


    Good day,

    We can’t edit our variable products and attributes on our website:

    1. When we try to select attribute value/s and type some number/string- we get the list of all the exiting values.
    2. After updating the attribute values we try to Generate variations/ Add manually variation and noting happens.
    3. On update we get very often fatal errors.

    Server info: Apache/2.4.57 (Debian)
    PHP version: 8.1.20
    WordPress version 6.2.2
    WooCommerce version: 7.8.1
    PHP version 7.4.33

    Thanks,

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Hi there,

    Thank you for reaching out. Based on the information provided, it seems that you are encountering several issues.

    1. When we try to select attribute value/s and type some number/string- we get the list of all the exiting values.

      Are you editing a product’s attributes from Products → select the product → Attributes? This behavior you’re experiencing is most likely the default behavior of WooCommerce. When you select an attribute value for a variable product, WooCommerce dynamically generates a dropdown menu containing all the existing values for that attribute. This is intended to ensure that you select from the available options defined for that attribute.
    1. After updating the attribute values we try to Generate variations/ Add manually variation and noting happens.

      Does the page refresh, or stay the same? How many variations are you generating? Also, please share with us any errors you are encountering while updating the attribute values.

    2. On update, we get very often fatal errors.

      We understand that you are experiencing frequent fatal errors after updating. Can you share with us the exact error you are encountering? If possible, share with us a screenshot of the error and what steps you did prior to encountering it. This is for us to understand the issue better and provide you with an appropriate solution.

    Additionally, please provide us with your status report found under the “WooCommerce → Status” page. This will give us a better understanding of your store’s setup, configuration, and any potential issues that might be relevant to our recommendations and support.

    Looking forward to your response.

Viewing 1 replies (of 1 total)
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