variation tab not loading in backend

  • Resolved nicolett

    (@nicolett)


    2 years, 11 months ago

    Hello,
    I am not sure when this started. In Woocommerce all my products that have images attached to variations are not loading in the backend. I click on the variation tab and it just sits there with the loading circle. All products with variations that don’t have images attached are loading fine in the backend.
    Hopefully someone can help.
    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @nicolett!

    I suggest dealing with this issue by performing first a conflict test to discard a conflict with your theme or with another plugin.

    To perform a full conflict test, please temporarily switch your theme back to Storefront, disable all plugins except WooCommerce and repeat the action that is causing the problem. If that solves it, then re-enable all plugins one-by-one, until you find the one creating the conflict.

    You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

    Let us know how it goes for you!

    Thread Starter nicolett

    (@nicolett)

    Thank you so much Juan, I will try your suggestion

    Thread Starter nicolett

    (@nicolett)

    I switched my theme to storefront and then tested my issue before disabling any plugins and now its working. My theme I guess is the issue. I am using Blocksy Child theme so I guess I would need to change themes
    Thank you

    Hi there,

    That sounds like good news, thanks @judagutor

    I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
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