• Resolved ezsplitters

    (@ezsplitters)


    Hi, I am having an issue with the variation swatches module. When I enable it, it is not displaying properly on my product page (see link I attached). I read through your documentation on Variation Swatches and I am doing everything correctly but it is not displaying properly. From the documentation page, they display next to each other. For example:

    Color:

    Red, Green, Blue

    However, on my page, the variations are displaying on top of each other. For example:

    Color:

    Red

    Green

    Blue

    Can you please help me fix this. Thank you in advance!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Zenaul Islam

    (@zenaulislam)

    Hi @ezsplitters,

    Thank you very much for reaching out to us ??
    I have gone through your message and reviewed the link you attached.

    After reviewing, we have found that the “variation swatches not showing properly” issue is appearing due to the theme you are currently using.
    See the screenshot: https://ibb.co/McnwkYq

    To receive dedicated assistance with this matter, we kindly request you to create a support ticket through our support center at https://woolentor.com/contact/ . Our dedicated support team is fully prepared to assist you.

    Your cooperation in this matter is highly expected.

    Best regards,
    Zenaul Islam

    Thread Starter ezsplitters

    (@ezsplitters)

    Thank you. I just created a ticket.

    Plugin Contributor Tarek Aziz

    (@tarekht)

    Hi there,

    The pleasure is all ours ??

    I truly appreciate you for creating a ticket. Don’t worry; our support team is looking into this issue. Hopefully, you will get a solution soon.

    Wishing you a fantastic day ahead! ??

    Best regards,
    Tarek Aziz

Viewing 3 replies - 1 through 3 (of 3 total)
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