Variation Product Edit

Hi @bvk69varghese

I am trying to create a duplicate product from one of my variation products and its crated as soldout product as copy in the name. My issue I am unable to edit this product and I am getting this error – There has been a critical error on this website. Please check your site admin email inbox for instructions. Also I checked all variations of the existing product has been lost in the copy product. I have checked the woocommerce status and not seeing any error. Could you please help on this issue?

From what I understand, you’re having trouble duplicating one of your product variations and editing the copied product.

The error message you’re seeing typically suggests that there’s an issue with your website that’s preventing it from functioning correctly. This could be due to a number of reasons, such as a plugin conflict, a theme conflict, or even a problem with your hosting environment.

Let’s dig a little deeper to find out what’s causing this. Could you please share your site’s System Status with us? You can find it via WooCommerce > Status. Select Get system report and then Copy for support.

And finally, if there are any fatal error logs, could you share those with us too? You’ll find them under WooCommerce > Status > Logs.

You can either paste all this information into your reply here or use https://pastebin.com to share it with us.

Once we have all this information, we’ll be better equipped to pinpoint the problem and suggest a solution. In the meantime, you might want to consider disabling all plugins except for WooCommerce and switching to a default WordPress theme like Storefront. This will help us determine if there’s a conflict with other plugins or themes.

Here’s a helpful guide on how to test for conflicts: ?? How to Test for Plugin and Theme Conflicts

Thank you for your cooperation and we look forward to resolving this issue for you promptly.

When I edit the product I am getting this error after debugging true.(see below the two screen shots 1 & 2)

1. https://drive.google.com/file/d/1rRWhnUgbYpnNiumEJuJi1GmGvnE3uuvl/view
2. https://drive.google.com/file/d/1_MAFycelFYnQX8TjXFR2ZNFk3tpqyFV-/view

Here is the System Report file: https://drive.google.com/file/d/10L7cNW0vyEur_EGOe66ruGfkk1_O2cxK/view

Here is the Fatal Error Log screen shot: https://drive.google.com/file/d/1ru1Y1IojSiLY6St7lOXl5Q_OeBd23A5-/view

I have done these two actions through Woocommerce admin Update database and Verify Database. See below the screen shot.

https://drive.google.com/file/d/14ho6DD-l7Xwk4OY32VBVAvaXsXrTTFHR/view

Also I have updated the my site all plugins using composer update command. But the error is still appearing. We are always updating our plugins using the “composer update” comand run on the root folder of the website.

Also tell me if I can update the latest version of Woocommerce alone through “composer update” command.

Need to update our new products to our site urgently. Kindly help us to resolve the issue.

• Now my website is fully down after I tried to deactivate a plugin which I recently installed.
• https://testing.bilingualnews.jp/
• I have enabled the debug mode on and you will be able to see the error.
• Kindly help me to resolve the issue. Thanks

Hello @bvk69varghese,

Thank you for reaching out! ??

Also I have updated the my site all plugins using composer update command. But the error is still appearing. We are always updating our plugins using the “composer update” comand run on the root folder of the website.

WordPress plugins are not PHP libraries, so composer will not update them, it might update PHP libraries that your plugins depend on but not the plugin code itself.

You can update plugins from All Plugins → Installed plugins → Update plugin.

I am trying to create a duplicate product from one of my variation products and its crated as soldout product as copy in the name. My issue I am unable to edit this product and I am getting this error

I wasn’t able to replicate the issue, the attributes are copied to the new product with no problem.

Link to image: https://d.pr/i/BOYH4S

I noticed all of the following server variables are below what’s recommended for WooCommerce to run properly:

PHP Post Max Size: 8 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000

Please ask your hosting provider to increase it to the following, especially the PHP Time Limit , it might not solve the original issue but it should definitely help with errors coming from other plugins like All in one SEO pack.

PHP Post Max Size: 2 GB
PHP Time Limit: 1200
PHP Max Input Vars: 6144

If that doesn’t help, then please try disabling all plugins except WooCommerce, make sure to also activate the default Storefront theme.

If the problem is not present after doing so, then you know there was a plugin conflict. You can find the culprit by enabling plugins one by one until you encounter the same behaviour again. For more guidance on how to address plugin conflicts, please refer to this guide: https://woocommerce.com/document/how-to-test-for-conflicts/

Cheers!