Variation name not showing in invoice/receipt

  • Resolved windsorraw

    (@windsorraw)


    4 years, 6 months ago

    Hello,

    When customers place orders online only, the receipts/invoices do not show the name of the variation of the product being purchased. It does show the variation sku and product name but not the variation name. This does not happen with orders placed on the back end or through the POS, only when customers place orders online. This issue only started happening about a month or so ago.

    Your help is appreciated.

    Thank You

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support kenil802

    (@kenil802)

    Hi @windsorraw,

    Regarding the query, could you please inform us whether the variations which you are using is of the default WooCommerce or not? If not, then please do let us know whether you are using any plugin for that?

    Regards,
    Kenil Shah

    I use the plug-in WooCommerce product add-ons

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Variation name not showing in invoice/receipt’ is closed to new replies.