• Resolved maaike53

    (@maaike53)


    Hi there

    I have the following situation:

    Multiple variations. One of them being “Mattress softness” (Auführung) and one “Paket” (Package). Mattress softness can be hard or soft and package can be either 1, 2 or 3. However, Package 1 can only have mattress softness hard. Not soft.

    I have set woocommerce variations to any mattress softness in packages 2 and 3 and with package one I set it to mattress softness “hard”. However, when I do that it shows me still “soft” option in front-end, despite not existing in backend.

    I played about and if I remove “any variations” in package 2 & 3 and explicitly add additional variations that state Package 2 / soft and Package 2 / hard, it will still show package one with option soft, but message appears that this variation doesnt exist.

    HOWEVER, its not feasable for me to add all the additional variations always stating whether its soft or hard. Its always any unless I state otherwise. Also, I dont like that the customer can select an option, that then shows “isnt available”. it be best to be hidden (never show “soft” as an option in the first place with package 1) or to grey option out.

    Can anyone help with this?

    Here a link that might help explain:
    https://bettenland.ch/wp-content/uploads/2020/04/Screenshot-2020-04-26-at-15.54.24.png

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Rynald0s

    (@rynald0s)

    Automattic Happiness Engineer

    Hi @maaike53!

    If I understand correctly, you are seeing a variation on the front selecting field that doesn’t exist. If that is the case, head over to “WooCommerce > Status > tools” page and delete orphaned variations from there. Then re-save the product in question and see if that helps.

    Cheers!

    Rynald0s

    (@rynald0s)

    Automattic Happiness Engineer

    Howdy!

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please start a new thread.

    Cheers!

    Thread Starter maaike53

    (@maaike53)

    Hi there

    Sorry no, its not resolved. I dont see how this action will actually do what I want it to do. Here my example:

    Tshirt ABC – size S + M
    Thshirt XYZ – size S

    When customer chooses tshirt XYZ I only want to shop option “size S” in dropdown. Currently it shows both options.

    • This reply was modified 4 years, 6 months ago by maaike53.
Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Variation is shown despite not existing’ is closed to new replies.