Variation Images not displaying

  • Resolved jimmylad

    (@jimmylad)


    8 months, 1 week ago

    Hi,

    I have the options set as so:

    And I have the product variations set up correctly:

    But I am still not seeing the images on the buttons.

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Thread Starter jimmylad

    (@jimmylad)

    Images not uploading. I have the setting “Dropdowns to Image” set. And I have images on all variations.

    It worked well before updating within the last 3 months.

    Plugin Support fizanzvai

    (@fizanzvai)

    Hi,

    Thanks for reaching out to us. Sorry for the inconvenience. The query is not related to our Free version.

    As per this support forum rule, we can only provide support for the free version. We can’t provide any support for our commercial product, even any pre-sale-related discussion is not allowed here. Please check this forum guideline. If you have any questions related to the commercial product, please knock us directly here: https://getwooplugins.com/tickets/

    Or,

    Knock us from the live chat.

    Thanks

    Thread Starter jimmylad

    (@jimmylad)

    It is the Free version

    Plugin Support fizanzvai

    (@fizanzvai)

    Hi @jimmylad

    We have no option “Dropdowns to Image” in our Free version. Please check if you are using our plugin Variation Swatches for WooCommerce (by Emran Ahmed)

    Thank You

    Thread Starter jimmylad

    (@jimmylad)

    Yes I have that plugin. I am looking in Swatches Settings > General > (bottom option with red padlock) Convert default dropdowns to image type if variation has an image.

    Plugin Support fizanzvai

    (@fizanzvai)

    Hi,

    I am looking in Swatches Settings > General > (bottom option with red padlock) Convert default dropdowns to image type if variation has an image.

    That option is not available for the Free version. That’s why it is not working.

    I hope it will clear up your confusion.

    Thank You

    Thread Starter jimmylad

    (@jimmylad)

    I’m very confused as I have the free version installed. https://ibb.co/Qpb3SR7

    Here is the settings page https://ibb.co/Wx4S7cJ

    Plugin Support fizanzvai

    (@fizanzvai)

    Hi,

    Sorry for your confusion. As you can see the option is locked with the red lock icon- https://ibb.co/Wx4S7cJ. So, it is not available in our standard/free version. To unlock them, you need the advanced version of the plugin.

    Thank You

    Thread Starter jimmylad

    (@jimmylad)

    Yes but it’s ticked!

    Plugin Support fizanzvai

    (@fizanzvai)

    Hi,

    Yes but it’s ticked!

    It is ticked but disabled and faded than other options with red padlock to make you understand.

    Thanks

    Thread Starter jimmylad

    (@jimmylad)

    I suggest you update it to be unticked because it looks like it’s enabled but just not editable.

    Plugin Support fizanzvai

    (@fizanzvai)

    Hi,

    Thanks for sharing your opinion. I will forward this to our Development and Marketing team.

    Thank You

Viewing 12 replies - 1 through 12 (of 12 total)
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