Variable products not working when plugin active

  • Resolved Joehann

    (@joehann)


    3 years, 5 months ago

    Hi again,

    I have noticed a problem with variable products, which only occurs when your plugin is active. The problem is that the user can’t click on the “add-to-cart”-button, even though every form field is selected. The button stays disabled with “cursor: not-allowed;”. Do you know what might be the cause of this problem?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Joehann

    (@joehann)

    I have noticed another problem:
    Updating the quantity of a selected product in the cart doesn’t work either. The same goes for using the shipping-calculator in the cart.

    Is there a way to just disable your plugin in all woocommerce-pages? I think that would solve these problems rightaway – at least for me.

    Thread Starter Joehann

    (@joehann)

    I really need a fix for this otherwise I have to look for an alternative plugin. Which would be a shame because apart from the problems I described your plugin is just perfect for my site.

    • This reply was modified 3 years, 5 months ago by Joehann.
    Plugin Author XplodedThemes

    (@xplodedthemes)

    Hi Joehann,

    Sorry for the long delay!

    There could be a conflict with your theme or other plugins that you might have active.

    Please open a support ticket at https://xplodedthemes.com/support/ and provide access to your site, so we can take a closer look at the issue.

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
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